Frequently asked questions
Do I need a consultation first?
Yes. Every new treatment starts with a doctor’s assessment, so the plan is safe and suitable for your skin and health.
Are the treatments painful?
Most treatments cause only mild discomfort. Numbing cream or cooling is used where appropriate, and the doctor will explain what to expect.
How many sessions will I need?
It depends on the treatment and your skin. Laser, mesotherapy, PRP and hair removal usually need a course of sessions. The doctor gives you an estimate at your consultation.
Is there downtime?
Facials and many light treatments have little or none. CO2 laser and some injectables can cause redness, peeling, swelling or bruising for several days. You will get written aftercare advice.
Are results guaranteed?
No responsible clinic can guarantee results. Results vary between people, and we will be honest with you about what is realistic.
Can I have laser treatment on darker skin?
Many treatments can be adapted for darker skin types, but some are not suitable. The doctor chooses the treatment and settings for your skin type after assessment.
Can I have treatment while pregnant or breastfeeding?
Many aesthetic treatments are not given during pregnancy or breastfeeding. Please tell the doctor so they can advise you safely.
How do I book or change an appointment?
Use the booking form on this website or message us on WhatsApp. To change or cancel, message us as early as you can.
Is my information private?
Yes. Your medical records and photos are confidential and only available to the clinic staff involved in your care. See our privacy policy.
Ready to talk about your skin?
Message us on WhatsApp in Somali or English, or send a booking request online.